> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brightplace.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Acceptable Use

> Fair Housing, rate limits, abuse reporting, and safe tool use.

brightplace Connect is for renter-facing apartment search and tour workflows. Use it
only for objective rental criteria and renter-authorized actions.

## Fair Housing

brightplace works only with objective criteria such as:

* Price and rent range
* Bedrooms, bathrooms, and square footage
* Location and commute preferences
* Availability and lease timing
* Building and unit amenities
* Pet policy, parking, and accessibility features

Do not use brightplace Connect to filter, rank, steer, or describe housing based on
protected characteristics such as race, color, religion, sex, national origin,
familial status, disability, age of residents, source of income, or demographic
proxies.

When a request violates Fair Housing guardrails, `search_listings` returns
`FAIR_HOUSING_VIOLATION`.

## Rate limits

brightplace Connect applies server-side limits to protect the service and
connected partners.

| Scope                                    | Limit                          |
| ---------------------------------------- | ------------------------------ |
| Per MCP session                          | 30 requests per minute         |
| `search_listings` per session            | 5 calls per minute             |
| `get_listing` per session                | 10 calls per minute            |
| `get_tour_availability` per session      | 10 calls per minute            |
| `book_tour` per session                  | 3 calls per hour               |
| Active booking requests per renter email | 2 active requests per 24 hours |

Rate-limit responses use `RATE_LIMITED` and include `retry_after_seconds` in
the error details when available.

## Tour request safety

`book_tour` submits a tour request for a renter. Clients should ask users to
review the renter contact information, listing, slot, and notes before calling
the tool.

## Abuse and security reports

Report abuse or suspected security issues through the public brightplace support
channel. Include the MCP session id, timestamp, client name, and a short
description.